BrokerageContactRequest

  • email
    Type: stringFormat: email

    Contact email address

  • name
    Type: string

    Contact name

  • phone
    Type: string

    Phone number in E.164 format (e.g., +13125551234)

  • phoneExtension
    Type: string

    Phone extension

  • preferredContactMode
    Type: stringenum

    Preferred method of contact

    values
    • EMAIL
    • PHONE_CALL
    • TEXT_MESSAGE
    • TELEGRAM
  • roles
    Type: array string[]enum

    The employee's role(s) on each load. Possible values: CARRIER_REP — rep who gets commission credit for the load, OPERATIONS_REP — manages day-to-day operations on the load, ACCOUNT_MANAGER — manages the customer relationship, CUSTOMER_REP — sales rep to the customer, CUSTOMER_TEAM — part of the broader customer team, BOOKED_BY — party who booked the load.

    values
    • CARRIER_REP
    • ACCOUNT_MANAGER
    • OPERATIONS_REP
    • BOOKED_BY
    • CUSTOMER_REP
    • CUSTOMER_TEAM
  • tmsId
    Type: string

    TMS identifier for matching existing contacts. If provided, the system will match and update the existing contact.