Webhook

Scheduled Carrier Outreach

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v2 equivalent: SCHEDULED_CARRIER_OUTREACH (uses shared event envelope).

Augment POSTs this payload to your configured scheduled-carrier-outreach endpoint when Augie schedules a future Track & Trace carrier outreach for a load. Clients must configure a SCHEDULED_CARRIER_OUTREACH webhook subscription to receive these events.

Body·

required
application/json
  • context
    Type: string
    required

    Context describing why the carrier outreach was scheduled

  • loadNumber
    Type: string
    required

    The unique identifier for the load

  • outreachType
    Type: "PHONE_CALL" or "EMAIL" or "TEXT_MESSAGE"enum
    required

    The type of carrier outreach scheduled

  • scheduledAt
    Type: stringFormat: date-time
    required

    The scheduled carrier outreach time, as a UTC ISO 8601 string ending in Z (e.g. 2025-08-21T12:34:56Z)

  • brokerageLoadInternalId
    Type: string | null

    Optional internal load ID in the TMS. Use loadNumber as the main ID. Will be null if not provided.

Responses

  • 200

    Scheduled carrier outreach received successfully

Request Example for postscheduledCarrierOutreach
{
  "loadNumber": "",
  "brokerageLoadInternalId": null,
  "scheduledAt": "",
  "outreachType": "PHONE_CALL",
  "context": ""
}
No Body

Scheduled carrier outreach received successfully

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