QuoteEmail

The email that triggered this quote. When one thread carries several quote requests, this is the message that produced this quote, not the first message in the thread.

  • Number of attachments on the triggering email, when known

  • Plain-text body of the triggering email, as received. A reply or forward includes the quoted history it carried.

  • How Augment classified the email, for example QUOTE_REQUEST.

  • Direction of the email relative to the provider's rep

  • Internet Message-ID of the triggering email (the RFC 5322 Message-ID header). It stays the same across folders and mailboxes. To open the email in Microsoft 365, look it up with Microsoft Graph: GET /users/{rep}/messages?$filter=internetMessageId eq '{messageId}', which returns the message id and webLink.

  • Sender and recipients of the triggering email

    Properties: 3
  • When the triggering email was sent, in UTC

  • Subject line of the triggering email

  • Short summary of the request, written by Augment. A convenience for the rep; body stays the source of truth.