CarrierIssueUpdatedCallbackResponse

A standardized carrier issue notification. Sent when the carrier-support agent creates or updates an issue (detention, lumper, TONU, breakdown, damage, shortage, overage, or other incident) on a load. Flat equivalent of the v2 CARRIER_ISSUE_UPDATED envelope — the same fields are sent at the top level rather than nested under data.

carrierIssueId
Type: string | null
required

Correlation token for this carrier issue (Augment's internal incident record id). Echo it back on the callback to update the same incident in place. Null if not yet available.
description
Type: string
required

Full narrative description of the issue.
issueType
Type: stringenum
required

The category of carrier issue.

values
DETENTION_PICKUPDETENTION_DELIVERYLUMPERTONULAYOVERBREAKDOWNDAMAGESHORTAGEOVERAGEOTHER
loadNumber
Type: string
required

The unique identifier for the load
status
Type: "OPEN" or "RESOLVED" or "CANCELED"enum
required

Current lifecycle status of the issue.
amountCents
Type: integer | null

Monetary claim amount in USD cents (e.g. lumper fee, detention charge).
brokerageLoadInternalId
Type: string | null

Optional internal load ID in the TMS. Use loadNumber as the main ID. Will be null if not provided.
externalId
Type: string

The incident id in your TMS, once you have reported it back via the callback. When present, treat this event as an update to that existing incident rather than a new one.
resolution
Type: string | null

How the issue was resolved. Populated when status is RESOLVED.
stopSequenceNumber
Type: integer | null

1-indexed position of the affected stop on the route.
stopType
Type: "PICKUP" or "DELIVERY" or nullenum

Which stop type is affected, if applicable.
waitTimeMinutes
Type: integer | null

Wait or detention duration in minutes.

ScheduledCarrierOutreachCallbackResponse

BidCreated