CarrierIssueUpdatedCallbackResponse
A standardized carrier issue notification. Sent when the carrier-support agent creates or updates an issue (detention, lumper, TONU, breakdown, damage, shortage, overage, or other incident) on a load. Flat equivalent of the v2 CARRIER_ISSUE_UPDATED envelope — the same fields are sent at the top level rather than nested under data.
- carrierType: string | null
Issue Id requiredCorrelation token for this carrier issue (Augment's internal incident record id). Echo it back on the callback to update the same incident in place. Null if not yet available.
- descriptionType: stringrequired
Full narrative description of the issue.
- issueType: string enum
Type requiredThe category of carrier issue.
values- D
E T E N T I O N _ P I C K U P - D
E T E N T I O N _ D E L I V E R Y - L
U M P E R - T
O N U - L
A Y O V E R
- loadType: string
Number requiredThe unique identifier for the load
- statusType: string enumrequired
Current lifecycle status of the issue.
values- O
P E N - R
E S O L V E D - C
A N C E L E D
- amountType: integer | null
Cents Monetary claim amount in USD cents (e.g. lumper fee, detention charge).
- brokerageType: string | null
Load Internal Id Optional internal load ID in the TMS. Use loadNumber as the main ID. Will be null if not provided.
- externalType: string
Id The incident id in your TMS, once you have reported it back via the callback. When present, treat this event as an update to that existing incident rather than a new one.
- resolutionType: string | null
How the issue was resolved. Populated when status is RESOLVED.
- stopType: integer | null
Sequence Number 1-indexed position of the affected stop on the route.
- stopType: string | null enum
Type Which stop type is affected, if applicable.
values- P
I C K U P - D
E L I V E R Y - null
- waitType: integer | null
Time Minutes Wait or detention duration in minutes.