BrokerageContactRequest

email
Type: stringFormat: email

Contact email address
name
Type: string

Contact name
phone
Type: string

Phone number in E.164 format (e.g., +13125551234)
phoneExtension
Type: string

Phone extension
preferredContactMode
Type: stringenum

Preferred method of contact

values
EMAILPHONE_CALLTEXT_MESSAGETELEGRAM
roles
Type: array of stringenum

The employee's role(s) on each load. Possible values: CARRIER_REP — rep who gets commission credit for the load, OPERATIONS_REP — manages day-to-day operations on the load, OPERATIONS_MANAGER — brokerage-side manager or supervisor, ACCOUNT_MANAGER — manages the customer relationship, CUSTOMER_REP — sales rep to the customer, CUSTOMER_TEAM — part of the broader customer team, CARRIER_TEAM — team responsible for carrier-facing operations and relationships, BOOKED_BY — party who booked the load, AP_REP — Accounts Payable Specialist, who manages invoice and payment processes, AFTER_HOURS_REP — contact available outside of regular business hours.

values
CARRIER_REPACCOUNT_MANAGEROPERATIONS_REPOPERATIONS_MANAGERBOOKED_BYCUSTOMER_REPCUSTOMER_TEAMCARRIER_TEAMAP_REPAFTER_HOURS_REP
tmsId
Type: string

TMS identifier for matching existing contacts. If provided, the system will match and update the existing contact.