BrokerageContactResponse

  • Contact email address

  • Organization contact ID (ULID)

  • Contact name

  • Phone number in E.164 format (e.g., +13125551234)

  • Phone extension

  • Preferred method of contact

    values
    EMAILPHONE_CALLTEXT_MESSAGETELEGRAM
  • The employee's role(s) on each load. Possible values: CARRIER_REP — rep who gets commission credit for the load, OPERATIONS_REP — manages day-to-day operations on the load, OPERATIONS_MANAGER — brokerage-side manager or supervisor, ACCOUNT_MANAGER — manages the customer relationship, CUSTOMER_REP — sales rep to the customer, CUSTOMER_TEAM — part of the broader customer team, CARRIER_TEAM — team responsible for carrier-facing operations and relationships, BOOKED_BY — party who booked the load, AP_REP — Accounts Payable Specialist, who manages invoice and payment processes, AFTER_HOURS_REP — contact available outside of regular business hours.

    values
    CARRIER_REPACCOUNT_MANAGEROPERATIONS_REPOPERATIONS_MANAGERBOOKED_BYCUSTOMER_REPCUSTOMER_TEAMCARRIER_TEAMAP_REPAFTER_HOURS_REP
  • TMS identifier for the contact