ReceivedTextMessageData

An inbound text message received by an Augment agent.

direction
Type: enum
required

Direction of the communication from Augment's point of view. OUTBOUND means Augment initiated it; INBOUND means Augment received it.

values
INBOUNDOUTBOUND
message
Type: string
required

The message text.
classification
Type: string

The category Augment assigned to the message. Treat as an open set — the values you receive depend on how your workflows are configured.
summary
Type: string

Plain-language summary of the message.