Optional
Received Text Message
v1 equivalent: none. v2 only.
Sent when an inbound text message relating to one of your loads is received by an Augment agent. message carries the text, while summary and classification describe what it was about.
Body·
required
application/json
Fields present on every v2 webhook event.
- Type: string | nullcustomer
Load Internal Id requiredYour internal load ID, if provided during load creation
- Type:datarequiredProperties: 4
Received text message data payload.
- enumevent
Type const:RECEIVED_EXTERNAL_TEXT_MESSAGErequiredEvent name for a received text message.
- Type: stringidrequired
Unique event identifier (ULID)
- Type: string | nullload
Number requiredYour load reference number
- Type: stringFormat: date-timeoccurred
At requiredWhen the underlying activity occurred (ISO 8601)
- Type: string | nullenumworkflowrequired
The Augment workflow that produced this event, or
nullwhen no single workflow can be attributed. New values may be added over time, so treat this as an open set rather than a fixed list.valuesTRACK_AND_TRACECARRIER_SUPPORTPOD_COLLECTIONLOAD_BUILDINGCARRIER_SELECTIONSCHEDULINGCUSTOMER_SUPPORTnull
Responses
- 200
Event acknowledged
Request Example for post/RECEIVED_EXTERNAL_TEXT_MESSAGE
curl /RECEIVED_EXTERNAL_TEXT_MESSAGE \
--request POST \
--header 'Content-Type: application/json' \
--data '{
"id": "evt_01HZXK9P7QM3N8YV4TBWJC2RDM",
"workflow": "TRACK_AND_TRACE",
"occurredAt": "2026-05-13T12:34:56Z",
"loadNumber": "LOAD-456",
"customerLoadInternalId": "INT-789",
"eventType": "RECEIVED_EXTERNAL_TEXT_MESSAGE",
"data": {
"direction": "INBOUND",
"message": "Running about an hour behind, hitting traffic on I-80.",
"summary": "Driver reports a one-hour delay due to traffic.",
"classification": "LOAD_TRACKING"
}
}'
No Body