Optional
Sent Text Message
v1 equivalent: none. v2 only.
Sent when an Augment agent sends a text message on one of your loads.
This event records that the message was sent, not that it reached the handset. The envelope's occurredAt is when Augment sent it.
Body·
required
application/json
Fields present on every v2 webhook event.
- Type: string | nullcustomer
Load Internal Id requiredYour internal load ID, if provided during load creation
- Type:datarequiredProperties: 5
Sent text message data payload.
- enumevent
Type const:SENT_EXTERNAL_TEXT_MESSAGErequiredEvent name for a text message sent by an Augment agent.
- Type: stringidrequired
Unique event identifier (ULID)
- Type: string | nullload
Number requiredYour load reference number
- Type: stringFormat: date-timeoccurred
At requiredWhen the underlying activity occurred (ISO 8601)
- Type: string | nullenumworkflowrequired
The Augment workflow that produced this event, or
nullwhen no single workflow can be attributed. New values may be added over time, so treat this as an open set rather than a fixed list.valuesTRACK_AND_TRACECARRIER_SUPPORTPOD_COLLECTIONLOAD_BUILDINGCARRIER_SELECTIONSCHEDULINGCUSTOMER_SUPPORTnull
Responses
- 200
Event acknowledged
Request Example for post/SENT_EXTERNAL_TEXT_MESSAGE
curl /SENT_EXTERNAL_TEXT_MESSAGE \
--request POST \
--header 'Content-Type: application/json' \
--data '{
"id": "evt_01HZXK9P7QM3N8YV4TBWJC2RDN",
"workflow": "TRACK_AND_TRACE",
"occurredAt": "2026-05-13T12:34:56Z",
"loadNumber": "LOAD-456",
"customerLoadInternalId": "INT-789",
"eventType": "SENT_EXTERNAL_TEXT_MESSAGE",
"data": {
"direction": "OUTBOUND",
"message": "Hi Jane, checking in on LOAD-456 — any update on ETA?",
"contactType": "CarrierContact",
"contact": {
"name": "Jane Dispatcher",
"externalId": "CONTACT-123",
"email": "dispatch@carrier.com",
"phone": "+15551234567",
"phoneExtension": null
},
"attachmentCount": 0
}
}'
No Body